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Skilled, Competency-Trained Complex Personal Care Delivered with Dignity
Managing complex daily clinical health needs requires precise, attentive, and dependable care. When personal support involves clinical routines, invasive health equipment, or specific medical interventions, participants and families need support workers who are thoroughly trained, assessed as competent, and deeply respectful of personal dignity.
At Golden Wattle Care, we deliver dedicated high-intensity personal care across Greater Perth. Working under the guidance of your healthcare professionals, treating doctors, and Registered Nurses, our screened and verified support staff carry out complex care plans safely and accurately within your home.
High-intensity personal activities refer to complex personal care tasks required by participants with significant physical or clinical healthcare needs. Unlike standard personal daily care (such as basic showering or grooming), high-intensity supports involve specific health protocols and clinical procedures.
These supports are funded under Core Supports – Assistance with Daily Life at designated high-intensity price limits. In accordance with the NDIS Quality and Safeguards Commission, workers delivering these supports must possess documented training, verified practical competencies, and follow participant-specific health plans developed by registered clinical professionals.
Our support workers deliver skilled assistance across the key clinical domains outlined in your medical care plan:
Attentive management for participants with specialized bowel regimens, including neurogenic bowel conditions or spinal cord injuries. Care includes administering prescribed suppositories or enemas, managing stomas, following established bowel plans, and monitoring for autonomic dysreflexia symptoms.
Comprehensive support for participants receiving nutrition via percutaneous endoscopic gastrostomy (PEG), jejunostomy (PEJ), or nasogastric tubes (NGT). Workers manage formula delivery via gravity or infusion pumps, administer water flushes, perform stoma site hygiene, and monitor for tube displacement or complications.
Daily care and hygiene maintenance for indwelling, suprapubic, and external catheters. Services include catheter bag emptying and changes, skin sanitisation around insertion sites, fluid balance monitoring, and observing for catheter-associated urinary tract infections (CAUTIs).
Support with administering prescribed subcutaneous injections under registered nurse delegation and clear medical directives. Workers maintain strict adherence charting, dosage monitoring, and timely reminders in accordance with your medication management plan.
Safeguarding skin integrity for participants at risk of pressure injuries or chronic skin breakdown. Workers execute scheduled repositioning routines, maintain pressure-relieving equipment, and apply basic prescribed dressings following a clinical wound care directive.
Assisting participants who rely on artificial airways or mechanical ventilation. Trained workers carry out routine airway clearance, stoma hygiene, suctioning techniques, and emergency response actions under established clinical parameters.
Vigilant support during mealtimes for participants experiencing severe swallowing difficulties. Workers follow Speech Pathology plans to prepare texture-modified foods (IDDSI framework), mix thickening fluids accurately, position participants safely, and monitor for aspiration risks.
Complex care requires unwavering clinical governance, transparency, and accountability:
Staff are evaluated and signed off on their practical competence by a qualified healthcare professional before attending clinical shifts independently.
We assemble consistent, small rosters so you work with staff who know your medical directives, emergency plans, and personal communication preferences thoroughly.
We collaborate directly with your clinical nurse consultants, general practitioners, and therapists to ensure instructions are executed correctly.
Even when delivering clinical procedures, our workers uphold your comfort, dignity, personal boundaries, and right to self-direction.
This service supports NDIS participants who:
Setting up complex care follows a safe, governed pathway:
Call +61 425 539 871 or submit a referral with your current clinical directives, health plans, and NDIS funding details.
We review all health instructions alongside your treating clinicians to outline the exact care protocol.
Support workers undergo task-specific training and sign-offs for your specific routines before starting.
Care begins under structured supervision, with scheduled check-ins to adapt to any clinical or personal changes.
Access safe, reliable, and competent high-intensity personal care at home. Speak with our Thornlie team today to discuss your clinical support needs.