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Mon - Sat 8:00 - 5:00

NDIS Travel and Transport Support in Perth

Reach Your Appointments, Connect with the Community, and Travel with Confidence

Reliable transport is essential for maintaining independent daily living, attending crucial medical appointments, keeping a job, and staying active in your community. When physical, cognitive, or sensory barriers make public transit or driving difficult, getting where you need to go requires dependable, respectful support.

At Golden Wattle Care, we deliver safe, punctual NDIS travel and transport assistance across Greater Perth. Whether you need an experienced support worker to drive you directly to an appointment or dedicated transit training to help you master Perth’s bus and train network, we ensure your journeys are smooth, stress-free, and predictable.

  • ✓ Referral intake confirmed within 48 hours
  • ✓ Fully licensed, screened, and insured support workers
  • ✓ Supporting travel across Thornlie, South of the River, and North of the River

What Is NDIS Travel and Transport Support?

Under the NDIS, travel and transport assistance provides eligible participants with the practical support needed to travel when they cannot independently use ordinary public transport.

It is important to understand how transport is funded in your plan:

  • Support Worker Travel Assistance (Core Support): A support worker drives you in their vehicle (or accompanies you on public transit/taxis) as part of a scheduled daily living or community participation shift. Activity travel and worker travel costs are billed according to NDIS pricing arrangements.
  • Participant Transport Funding (Core Category 02): A direct recurring budget allocated to participants who cannot use public transport without substantial difficulty, often used to contribute toward taxi fares, rideshares, or specialized transport costs.

Our team reviews your plan setup to make sure your travel support is billed accurately and transparently.

Our Travel & Transport Services in Perth

We provide flexible, personalized transport solutions to help you access the places that matter:

1

Medical & Allied Health Appointments

Get to your GP, specialist, physiotherapist, psychologist, or hospital clinic on time. Your support worker can assist you from your front door, provide steady physical assistance during transfers, wait during your appointment, and return you safely home.

2

Social, Recreational & Community Outings

Stay connected with friends, sports, and local events across Perth. We provide transport to community centres, sports grounds, creative classes, parks, and shopping centres.

3

Work & Education Commutes

Maintain reliable attendance at your workplace, TAFE, university campus, or vocational training centre. We help you establish consistent morning departure routines so you arrive prepared and on schedule.

4

Independent Public Transit Training

For participants working towards independent travel, our workers deliver one-on-one travel training. We teach you how to read Transperth timetables, use navigation apps, top up SmartRider cards, manage transfers, and safely navigate Perth train stations and bus routes.

5

Essential Errands & Grocery Shopping

Assistance traveling to local shopping precincts, pharmacies, and post offices, helping you complete personal errands and safely carry groceries home.

Practical Benefits of Dedicated Transport Support

Consistent travel assistance delivers tangible benefits for your daily routine and independence:

Punctual & Dependable

Eliminate the anxiety of missed appointments, late arrivals, or cancelled rideshares.

Safe Physical Transfers

Receive safe, attentive physical transfers into and out of vehicles following proper manual handling protocols.

Door-to-Door Peace of Mind

Enjoy seamless assistance from inside your home all the way into your final destination.

Progressive Travel Autonomy

Build the practical skills and confidence needed to catch public transit independently over time.

Who Can Access NDIS Transport Support?

This service supports NDIS participants who:

  • ✓ Cannot drive or use public transport independently due to mobility, sensory, or cognitive needs.
  • ✓ Require a support worker to accompany them during transit for safety, reassurance, or physical transfers.
  • ✓ Need reliable transport to maintain therapy, work, study, or social commitments.
  • ✓ Want to build capacity to use Transperth buses and trains on their own.
  • ✓ Have Core Supports funding in their NDIS plan.

How to Arrange Travel Support with Golden Wattle Care

Setting up your travel support is fast and transparent:

1

Initial Conversation

Call +61 425 539 871 or submit an online referral detailing your travel destinations, routine days, and equipment requirements (such as wheelchairs or walking frames).

2

Review Plan Funding

We confirm whether your transport falls under support worker travel, transport funding, or community access.

3

Commence Journeys

We match you with an experienced local driver and schedule your trips.

Frequently Asked Questions

The NDIS does not fund general everyday living costs such as standard petrol or private vehicle maintenance. However, if you are assessed as unable to use public transport independently, you may receive direct Transport Funding (Category 02) in your plan to help cover taxi fares or specialized transport.

Transport funding is an allowance paid directly to you for third-party transport (like taxis). Support worker travel occurs when a support worker uses their vehicle to transport you during a funded service (such as community participation). In that case, activity per-kilometer provider travel rates apply in line with the NDIS Pricing Arrangements.

Yes. All Golden Wattle Care support workers who provide transport hold valid Australian driver’s licences, clean driving records, comprehensive vehicle insurance, roadworthy vehicles, and verified NDIS Worker Screening clearances.

Yes. We can accommodate folding wheelchairs, walking frames, and mobility aids in standard vehicles. If you require a wheelchair-accessible vehicle (WAV) with a hoist or ramp, we can assist you in booking specialized transport or coordinating appropriate options.

We are based at 197 Yale Road, Thornlie WA 6108, providing travel and transport assistance across the Perth metropolitan area, including Armadale, Gosnells, Cannington, Canning Vale, Victoria Park, and suburbs north of the river.

Contact Golden Wattle Care Perth

Get to where you need to be safely, punctually, and comfortably. Speak with our Thornlie intake team today to organize your travel support.

  • Phone: +61 425 539 871
  • Email: info@goldenwattlecareperth.org
  • Address: 197 Yale Road, Thornlie WA 6108, Australia
  • Office Hours: Monday to Friday, 8:30 AM – 5:00 PM (Transport support delivered 7 days a week)
  • Service Area: Thornlie, South of the River, North of the River, and Greater Perth