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On-the-Job Coaching, Workplace Capability Building, and Long-Term Job Retention
Securing a job is a major achievement, but sustaining employment and thriving in your day-to-day role often requires ongoing, dedicated assistance. For participants with physical, neurological, or psychosocial support needs, on-the-job assistance ensures everyday workplace barriers are handled effectively, discreetly, and respectfully.
At Golden Wattle Care, we deliver person-centred specialised employment support across Greater Perth. Based in Thornlie, our trained job mentors provide direct, on-site assistance tailored around your duties, helping you master workplace routines, collaborate comfortably with coworkers, and build long-term career independence.
Specialised supported employment provides direct, ongoing on-the-job assistance for participants who require support to perform their regular work responsibilities. Funded under Core Supports – Supports in Employment (Category 04) or Capacity Building – Finding and Keeping a Job (Category 10), this service delivers active assistance right where your work happens.
Unlike general pre-employment coaching (which focuses on resumes and interview practice), specialised employment support focuses on job maintenance, task mastery, and workplace sustainability.
Our support workers act as practical scaffolding. We break tasks down, facilitate smooth communication with supervisors, and gradually foster your independence so you can perform your role with complete confidence.
We deliver tailored workplace support across six critical operational areas:
Learning new duties should never feel confusing. We use systematic task analysis, clear visual prompts, and structured checklists to break complex responsibilities into manageable, repeatable steps until task accuracy becomes second nature.
Navigating a new workplace requires predictable habits. We assist with understanding premises layouts, clocking in and out, organizing shift equipment, and managing break times to establish low-stress daily routines.
Positive coworker relationships are key to enjoying your job. We coach you through professional communication, active participation in team meetings, seeking clarification from supervisors, and navigating informal social banter comfortably.
We collaborate with you and your employer to establish practical workplace adaptations. This includes setting up ergonomic workstations, introducing adaptive physical tools, and adjusting processes to suit your cognitive and physical stamina.
Work environments change frequently. When supervisors change, rosters shift, or procedures update, our job coaches provide steady guidance to help you adapt without anxiety or disruption.
Our ultimate goal is your independent success. As your competence and familiarity grow, your support mentor gradually fades direct assistance, promoting reliance on natural workplace supports while remaining available whenever needed.
Review how our employment support services match your specific career stage:
| Service Area | Employment Support (Tab 3) Golden Wattle Care | Specialised Employment Support (Tab 13) Golden Wattle Care |
|---|---|---|
| NDIS Category | Capacity Building (Category 10) | Core Supports (Category 04) or Capacity Building |
| Primary Setting | Office, home, or community mentoring spaces | Active workplace (on-site during shifts) |
| Focus | Job readiness, career mapping, resume, interviews | Daily job duties, task execution, shift maintenance |
| Support Style | Pre-vocational mentoring and training | Direct on-the-job coaching and workplace scaffolding |
| Key Goal | Preparing for and gaining a job | Retaining employment and thriving in your role |
This service supports NDIS participants who are currently working or about to start a job and:
Setting up your workplace coaching is collaborative and discrete:
Call +61 425 539 871 or submit an online enquiry with details regarding your current or prospective job, work roster, and NDIS budget.
We evaluate your shift requirements, duties, and workplace environment to design a discrete on-site coaching strategy.
We assign a trained job support worker familiar with your industry sector and introduce them to your routine.
Your support worker assists you during agreed working hours, checking in regularly with you to evaluate ongoing confidence and progress.
Build workplace competence, master your daily tasks, and achieve lasting career fulfillment. Contact our Thornlie team today to discuss your on-the-job support needs.