Each participant is involved in the assessment and development of the plan for their complex bowel care management. With their consent, the participant’s health status is subject to regular and timely review by an appropriately qualified health practitioner. The plan identifies how risks, incidents and emergencies will be managed, including required actions and escalation to ensure participant wellbeing.
Appropriate policies and procedures are in place, including a training plan for workers, that relate to the support provided to each participant receiving complex bowel care.
All workers working with a participant requiring complex bowel care have received training, relating specifically to each participant’s needs, type of complex bowel care and high intensity support skills descriptor for providing complex bowel care, delivered by an appropriately qualified health practitioner or person that meets the high intensity support skills descriptor for complex bowel care.

Participant specific information will be documented within support plans, which guide workers on how to deliver care safely and appropriately.

The registered nurse is available to provide consultation and guidance to both workers and participants. In cases of crises or emergencies where service continuity is vital for survival, emergency services will be accessed. All workers undergo first aid and CPR training.

Staff training will be provided to support the delivery of complex care, incorporating the NDIS high-intensity skills descriptors 2022 Version 3. Training programs will be developed for each participant based on their specific requirements. Competency assessment and refresher training will be conducted by the registered nurse in consultation with treating professionals as necessary. If the required support or training is outside the nurse’s scope of practice, specialized professionals will be engaged.